Parish Websites

October 26th, 2009

Let’s face it, most parish websites are pretty awful – and I don’t mean full of awe.  A lot of it has to do with throwing up an online billboard or having created a site 5 to 10 years ago and not having updated it.  Whatever the reason, a lot of our parish websites are in need of help.

So here are questions for you to help change the situation.  Answer as many or few as you are able.

  1. What are some parish websites that did it right?
  2. How is your parish website?  What does it do well?  How could it be improved?
  3. What is required for a parish website to be considered “good”?
  4. What should a parish site definitely avoid?
  5. What has a parish site done that really made you say “Wow!” – good or bad?

Please don’t be shy – your answers could help parish website developers as they search the web for answers.  So please leave a comment.

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8 Responses to Parish Websites

  1. Michael Halbrook says:

    I'd be really interested in hearing others' replies here, as I'm responsible for our parish website at HolyFamilyGC.org and a few other parish websites that I'm starting to work on right now.

    Here's what I like about ours right now:

    - Good range of info for those looking into our church

    - Once logged in, parishioners can access the full parish directory, explore their neighborhood to find other parishioners that live near them, explore parish listings by classified-type "Tags" to find other parishioners that do various types of work or have various types of knowledge. They can also perform various parish tasks online, like booking meeting and conference spaces, updating organizations' news, info, and documents for parish organizations in which they have leadership roles, etc.

    - Parishioners can also explore preparatory material for upcoming weekends' Masses, including the readings, reflections by parishioners in various states of life on the readings, etc.

    Here's where we want to be better at in the future:

    - Weekly email to all online parishioners with the digital version of the parish bulletin, reflections for the upcoming weekend's Mass readings, info of particular interest to the online users, etc.

    - Streaming and podcasts of homilies for the homebound, the traveling, etc. (we've started recording in the last few weeks and are a few weeks from launching this.)

    - Segmenting more of the "parishioner only info" that also makes sense to make available to the anonymous site visitor, and making it available as appropriate.

    We look at the website as a "Virtual Gathering Space" for the parish and use it to try to anchor as many people as possible that are online and parishioners in parish life through as much of the week as possible, in an effort to get and keep them more involved in the parish as the center of their life.

    Again, I'd love to hear others' feedback, and what they perceive as "goods" and "bads" of parish website, to assimilate into our own work here.

  2. Aaron says:

    Our parish (when we're not in exile in law school) is St. Thomas the Apostle in Phoenix. The website is here (www.staphx.org). It has been recently overhauled and is now complete with audio homilies and other interactive features that are presented in a very clean and readable way. It is a huge improvement from what came before, and is a trove of information for parishioners.

  3. Jeremy says:

    We keep our parish website very simple at the moment, but really that's all we need. I built it using WordPress to allow easy updates by our parish priest or secretary, with a simple design to show off the photos. Our Google Calendar for updated event and mass changes and bulletins posted online are the main things people want. I'm working on adding some more photos, especially historical, and we do post some news, but that's about it. We also try to have some links to useful items. Our parish site is at http://www.holyrosarycedar.org.

  4. Jeremy says:

    Hey Michael – I like your site. Really good idea to have the daily readings and Liturgy of the Hours links. I like the look of the site, good job!

  5. John Jansen says:

    When I visit a parish website — either my own or one I've never visited before — there is usually one of two reasons (or both, I suppose) why I do so:

    1. To find out Mass and confession times
    2. To find out about upcoming events

    I'd be willing to bet that a not insignificant percentage of people who visit parish websites do so for the same primary reasons.

    In my opinion, then, a parish website should display these things on their home page in such a way that they're impossible to miss.

    Now, on the other hand, I have numerous pet peeves about certain website features generally, which I think should be avoided. Here's a partial list:

    1. Intro pages — useability studies consistently show people don't like them.

    2. Pages/features that don't load properly in Firefox (due to the webmaster only testing them in IE). Friends don't let friends use Internet Explorer.

    3. Flash animation — it's annoying. Plus, for users who have Flash Block (a Firefox add-on), it doesn't show up.

    4. Playing music (even if it's good music) immediately upon opening a page — far more annoying than Flash animation.

    5. Dead links due to the webmaster moving a page and failing to include redirect code on the old page — I'm also told this is one of the cardinal sins of web design. This has happened to me twice recently whilst looking for articles on Catholic Exchange, and I find it maddening. (After that I tried the Wayback Machine, but struck out there too.)

    Just my $.02.

  6. John Jansen says:

    I hope the irony is not lost on those who read my previous comment, wherein I noted my disdain for dead links and yet included one myself due to my own sloppiness.

    At the words "Friends don't let friends use Internet Explorer", I'd meant to link here.

  7. Aaron says:

    Jeremy- I didn't know Donald Libby was your pastor. Wow. Please tell him that Aaron Martin says hello. We were in seminary for a couple of years together in Washington, DC.